Volkswagen Care Plans1 cover your first 3 or 5 scheduled services, offering you great value, hassle-free servicing.
You’ll get your first scheduled service for FREE when you purchase a 5-year Care Plan with any model in the Volkswagen range.
Find out if you are eligible for a Care Plan
Buying a new Volkswagen?
Anyone buying a new Volkswagen is eligible to purchase a Volkswagen Care Plan1. Ask about bundling your Volkswagen Care Plan with your finance.
Already bought a Volkswagen?
If your Volkswagen has not yet had its first scheduled service and is no more than 15 months old with less than 22,500kms on the odometer (with the exception of Volkswagen Crafter models being no more than 30,000kms) you are eligible to purchase a Volkswagen Care Plan1.
Why it's so good
- Peace of mind
Pricing is set at today’s rates for the life of the plan. - Flexible payment options
Ask about including your Volkswagen Care Plan1 with your finance or buy outright. - Transferable
Volkswagen Care Plans are transferable from owner to owner for the same vehicle identification number (VIN), in case you decide to sell your Volkswagen. - Adds value to your vehicle
Enhances the resale value on your Volkswagen. - Convenient
Flexibility to service with any Volkswagen dealership across Australia1.
Your Care Plan benefits
- All items in your scheduled service, such as labour, parts and fluids.
- Volkswagen technicians will work on your vehicle and will only use Volkswagen Genuine Parts®.
- All parts come with two years warranty2.
- Volkswagen’s safety and diagnostic check.
- Volkswagen Roadside Assistance3 – renewed at each completed scheduled service, for the duration of your Care Plan1.
Simpler. More predictable. Better value.
Whether you choose to pay up front or include with your new vehicle finance – you’ll have true peace of mind for your servicing costs. And there’s savings to be had off the total Assured Service Pricing RRP.
Plus, with every 5-year Care Plan, you’ll get your first scheduled service for FREE.
Book A Service
- Volkswagen Care Plans are available for purchase at https://www.volkswagen.com.au/en/owners-service/care-plans.html or from participating authorised Volkswagen Dealers for Eligible Vehicles and covers standard items as contained in each scheduled service interval only. The service intervals occur every 15,000 KM/12 months (whichever occurs first) for all models except MY18 to current Crafter vehicles and MY21 onwards Amarok vehicles, which are scheduled to occur every 20,000 km/12 months (whichever occurs first). These Care Plans can only be purchased prior to the first scheduled service and up to 22,500 km/15 months (whichever occurs first) for all models except MY18 to current Crafter vehicles and MY21 onwards Amarok vehicles which is 30,000 km/15 months (whichever occurs first). The timeframe takes effect from when the vehicle is first reported in our system as ‘sold’. Discount structure varies by model. For details of what is not included in a scheduled service, please refer to the program terms and conditions.
- All Volkswagen Genuine Parts® come with a 2 year unlimited kilometre warranty. Conditions and exclusions apply, see www.volkswagen.com.au/warranty for details. Your rights under this warranty are provided in addition to, and in some cases overlap with, consumer guarantees under Australian Consumer Law and do not limit or replace them.
- 1-year Roadside Assistance can take up to 7 days to be applied to your vehicle. Roadside Assistance membership is provided by AWL Australia Pty Ltd ABN 52 097 227 177 trading as ‘Allianz Global Assistance’ (‘Allianz Global Assistance’). Whenever you request roadside vehicle assistance under your membership, you will be making that request to Allianz Global Assistance, who will provide the services on the terms and conditions available at https://www.volkswagen.com.au/en/owners/roadside-assist.html. The terms and conditions contain exclusions and limitations.
- 5-Year Care Plan for the price of a 3-Year Care Plan is available for eligible Volkswagen Amarok (up to and including Model Year 2022), Caddy, California Caravelle, Crafter, Multivan and Transporter models only. Purchase a 5-Year Care Plan between 01/01/2023 and 31/12/2023 at https://www.volkswagen.com.au/en/owners-service/care-plans.html or from an authorised Volkswagen Dealer. 5-Year Care Plan covers standard items as contained in each scheduled service interval only. The service intervals occur every 15,000 KM/12 months (whichever occurs first) for all models except Model Year 2018 to current Crafter and Model Year 2021 onwards Amarok models, which are scheduled to occur every 20,000 km/12 months (whichever occurs first). These Care Plans can only be purchased prior to the first scheduled service and up to 22,500 km/15 months (whichever occurs first) for all models except Model Year 2018 to current Crafter and Model Year 2021 onwards Amarok models which is 30,000 km/15 months (whichever occurs first). The timeframe takes effect from when the vehicle is first reported in our system as ‘sold’. Discount structure varies by model. For details of what is not included in a scheduled service, please refer to the program terms and conditions. <span”>Volkswagen Group Australia reserves the right to extend, withdraw or change all offers.